Ban appeal for sonojonathan95

[mournfulness]

Hello, my username on Origin is sonojonathan95 and i think i am banned from your BF3 servers. The log say only that i can not connect but i see many players online. Can you help me? I am not a cheater, i just play BF3 sometimes from years. Thank you

[Elfe1090]

Hey,

i checked that and cant see a ban from our side.
can you make a screenshot from that message ?

greetings elfe

[mournfulness]

After try to connect it say that. Maybe should i try to reinstall the game?

[Elfe1090]

or repair the game data in origin.
i didnt found something, sorry.

[Horus_CH]

I had the same problem, could solve it with this video: https://www.youtube.com/watch?v=7VgtQm2hzzY. It's about installing the tool "Smart Port Forwarding".